E-Commerce Platform

The client is one of the biggest family-owned wine companies in the USA with over 100+ brands in its portfolio. The challenge was to redesign and re-platform its many brands on Salesforce Commerce Cloud.

My role

I was involved in this team, rather in the later stages when a design system was already in place and the team was closing the Checkout flow design.

I took care of a few flows which I would like to show in this case study.

Team

Design (Creative Director & team of 3 Visual Designers), Engineering, QA & Client


As a team we are very proud to have built the first ever full service e-commerce and wine subscription service on Salesforce Commerce Cloud, Marketing Cloud and OMS platforms leveraging a headless e-commerce approach.

A portfolio of 100+ brands

The client has a portfolio of 100+ brands. The challenge was to redesign and re-platform its many brands on Salesforce Commerce Cloud.

E-Commerce features

3 types of brands

Leveraging design tokens

Design tokens essentially correspond to values of information required to create and maintain a design system. The team worked to identify the tokens for color, typography, margins and behavior that could be scaled for multiple brands. Similarly, typography was divided primarily into headlines, subheads and body tokens. The respective brand colors and fonts were then aligned with the brand concept and key sample pages created for reference.

Omni-Commerce membership

Checkout flow

Product Selection

Product Detail

Shopping cart

Cart widget

Checkout

Checkout detail page

16+ brands

Wireframes

Since the launch in late 2021 nearly 2000 wine subscription memberships have been signed up out on the new platform.